We are seeking a self motivated and customer focused team player to service customers both over the phone and trade counter. Key responsibilities include: 

• Receive sales enquiries (over phone, email and trade counter) and follow up with quotes and pricing enquiries 
• Contribute to the customer service team by assisting other sales staff and counter sales 
• Accurately enter cash sales, picking slips and invoices into the computer system. 
• Arrange credits for incorrect pricing and returned goods at point of sale; identify reason for credit and rectify problems to eliminate future credits. 
• Ensure sufficient levels of stock are available and advise purchasing department of stock requirements. 
• On-the-job training will be provided. 

This hands on role will also require physical manual handling of industrial & hydraulic hoses and fittings for the purposes of preparing customer orders.   

About you – Skills and experience:  

• A demonstrated capacity to pick up and learn a broad range of technical product knowledge in a fast paced environment 
• Exceptional customer service focus 
• Excellent communication and interpersonal skills 
• High attention to detail and solid organisation skills 
• Positive attitude and strong work ethic 

Desirable (but not essential)

• Knowledge of Industrial/Hydraulic hoses and fittings would be an advantage due to the broad product range and target industries 
• Forklift license 

Why us?

• Uniforms supplied – feel like a team.
• Excellent work environment and team culture – Join a transparent and supportive team that values job satisfaction and honesty.
• Recognition programs and incentive for your performance
• On the job training and on-going career development
• Work life balance with weekends off (family and lifestyle friendly roster)
• Company that values long term employment and its people
• Access to attractive retail discount and earn cashback
• 1 paid Volunteer Leave Day per calendar year
• Parental leave top-up allowance
• Employee Assistance Program with access to mental health and well-being support initiatives including confidential counselling services

Powell Industrial being a part of Motion is one of the largest Industrial Hose and Fittings Distributor in Australia and are recognised as leaders in supplying products across a broad range of industries such as Drilling, Mining, Agriculture, De-Watering, Aquaculture, Multi-fluid Transport, Waste Management, Petrochemical, Civil & Construction, Marine, Food & Beverage and Automotive. 

With 1700 staff members in Australia, we focus on continuous improvement and sustainable growth as our two main objectives. This is driven by our long-term investment in people, systems, processes, and new growth opportunities for our people.

Want to learn more about us, visit our website https://www.motion.com.au/

Join us on this exciting journey of success and growth and let us help you empower your career with us!

MOTION is an equal opportunity employer

You must be either an Australian Citizen or a holder of an Australian Permanent Residency Visa to be eligible to apply for this position.

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GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.