Accounts Receivable Administration - Motion Regency Park - Full Time

Summary: The AR Administration Officer processes payments, reconciles accounts, maintains accurate customer records, and supports month-end tasks per company policy.

The Accounts Receivable Administration Officer is responsible for processing payments, performing reconciliations, maintaining accurate customer account records, and supporting month-end activities in line with company policies and procedures.

We are seeking a detail-oriented and proactive Accounts Receivable Administrator to join our Finance Shared Services team. This role also plays a key part in delivering high-quality customer service, including meeting phone service level targets, answering incoming calls, and monitoring and responding to shared email inboxes to support internal and external stakeholders in a timely and professional manner.

You will play a key role in maintaining accurate financial data, supporting month-end processes, contributing to continuous improvement initiatives across the function, and delivering high-quality customer service.

Key Responsibilities:

• Phone Service Levels, answering incoming calls and deliver professional and responsive customer service both internal and external stakeholders
• Manage shared email inboxes, responding to branch, sales, and customer enquiries in a timely manner
• Process customer refunds accurately and in accordance with company policy
• Process and allocate bank deposits to customer accounts accurately and in a timely manner
• Investigate and manage unapplied and unallocated payment transactions
• Monitor account balances and financial activity to ensure accurate allocations and compliance with financial practices
• Process credit card payments and maintain customer account records
• Set up new customer accounts and maintain accurate financial documentation and records
• Assist with month-end closing and provide reporting as requested by management
• Support auditors by providing documentation and information on accounts receivable processes
• Respond to internal and external financial inquiries in a professional and timely manner
• Contribute to continuous improvement initiatives and cost control measures
• Ensure compliance with company policies, legislative requirements, and WHS&E standards

What We’re Looking For

• Demonstrated experience in an accounts receivable or similar finance role
• High level of accuracy and attention to detail when working with financial data
• Advanced MS Office skills, particularly Excel, and experience with financial software packages
• Strong problem-solving skills with the ability to identify issues and implement action plans
• Excellent time management skills with the ability to meet deadlines and prioritise effectively
• Ability to work independently while contributing positively to a team environment
• Strong communication skills and the ability to build effective working relationships with internal and external stakeholders
• Commitment to confidentiality, professionalism and compliance with company policies

Why us?

• Unlimited access to webinars, training events and courses; we promote a culture of continuous learning and assisting you to reach your full potentials.
• Recognition programs and incentives for your performance
• Excellent work environment and team culture
• Access to attractive retail discount and earn cashback.
• 1 paid Volunteer Leave Day per calendar year
• Parental leave top-up allowance
• Employee Assistance Program with access to mental health and well-being support initiatives including confidential counselling services.

About Us

Motion Australia is the leader in the distribution of Bearings, Power Transmission, Driveshafts, Hose & Fittings, services and repairs, and industrial supplies to engineering, mining, transport, defence, manufacturers, civil infrastructure, and the trades, serviced by our 70 plus strategically located Branches around Australia.

Motion is part of a Global family with operations across Australia, New Zealand, Indonesia, Singapore, North America and Europe.

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GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.